What This Policy Covers
This Privacy Policy applies to the personal data we collect through: - Website (www.snapbum.com and associated sites) - Mobile applications - Associated services - Customer support channels
This policy does not apply to third-party websites or services that may be linked from our Service, even if we recommend them.
Personal Data We Collect and Process
We collect and process the following categories of personal data:
**Personal Identification Data:** Email address, username, full name, phone number, date of birth (if provided).
**Usage Data:** Pages visited, features used, content created and viewed, time spent, clicks, searches, interactions within the Service.
**Technical Data:** IP address, browser type, operating system, device type, device identifier, crash logs, error messages.
**Communication Data:** Correspondence with us, support requests, feedback, surveys.
Purposes for Processing and Legal Basis
We process your data for the following purposes and on the following legal bases:
**Provide and Improve the Service:** To operate, maintain, and improve Snapbum (Legal Basis: Contract execution and legitimate interest).
**Manage User Accounts:** To create and manage your account and validate your credentials (Legal Basis: Contract execution).
**Communications:** To send service notifications, updates, support responses and, with your consent, marketing communications (Legal Basis: Contract execution, consent or legitimate interest).
**Safety and Security:** To detect, investigate and prevent fraud, security incidents or unauthorized access (Legal Basis: Legitimate interest and legal obligation).
**Compliance:** To comply with applicable laws, regulations and judicial requirements (Legal Basis: Legal obligation).
How We Share Your Data
We may share your personal data with:
**Service Providers:** Third parties who provide essential services (hosting, analytics, payment processing, support tools). We require them to maintain confidentiality and process data only on our instructions.
**Legal Requirements:** When required by law, court order, or to protect rights, safety or property.
**Business Transfers:** In case of acquisition, merger or sale of assets, data may be transferred as part of that transaction.
**Other Users:** Within Snapbums or groups you choose, other participants may see your username and shared content.
We do not sell your personal data to third parties for marketing purposes.
Snapbums, Groups and User Content Sharing
When you create or participate in a Snapbum: - Your username and profile information are visible to other group members - Content you share within the group is accessible to those members - Group members may see your activity and interactions
You control who can access your Snapbums through privacy settings. Content shared is governed by these Terms of Use.
Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. However, no system is completely secure.
We use: - Encrypted connections (HTTPS/TLS 1.3) - Access controls and authentication - Regular security assessments - Employee confidentiality commitments
You are responsible for maintaining your account credentials secure.
Data Retention
We retain personal data for as long as necessary to provide the Service and comply with legal obligations:
**Active Account:** Data is retained while your account is active.
**After Closure:** We may retain limited data for legal, compliance or business purposes, typically up to one year, unless longer retention is required by law.
**Backup Data:** Temporary backups may be retained beyond this period for data recovery purposes.
Minors' Data
The Service is not directed at minors under 14. We do not knowingly collect data from users under 14 without verifiable parental consent.
If we discover that we have collected data from a minor under 14 without proper authorization, we will delete such data and terminate their account.
Your Privacy Rights
Under the General Data Protection Regulation (GDPR) and applicable laws, you have the right to:
**Access:** Request a copy of the personal data we hold about you.
**Rectification:** Correct inaccurate or incomplete data.
**Erasure:** Request deletion of your data, subject to legal exceptions.
**Restriction:** Restrict processing of your data.
**Portability:** Receive your data in a portable format.
**Objection:** Object to processing of your data on grounds of legitimate interest.
**Withdraw Consent:** Withdraw consent for marketing communications at any time.
To exercise any of these rights, contact us at contact@snapbum.com with your request and proof of identity.
International Data Transfers
Snapbum is based in Spain and operates within the European Union. Your data is processed in the EU and subject to European data protection laws.
If we transfer data outside the EU, we implement appropriate safeguards such as: - Standard contractual clauses - Adequacy decisions - Your explicit consent
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We will notify you of material changes by: - Posting the updated policy on the Service - Updating the "Last Updated" date - Sending you an email if the change is significant
Your continued use of the Service after changes indicates your acceptance of the updated policy.
Contact Information
For privacy-related questions or to exercise your rights:
**Email:** contact@snapbum.com
**Address:** Calle Marina Española 21, Ceuta, Spain